Shipping and Returns

FREE SHIPPING on your order over $150 everyday!

Timing:

  • Personalized apparel and gear timing will vary based on level of complexity. 
  • Items with stock art and custom text will usually ship in 7-9 business days
  • Special order product will require an additional 5 business days.
  • Special requests for non-stock art designs could take up to an additional week depending on production and digitization needs.
  • Large quantities will require extra time email us details at figwear@getawaywear.com.  We'll let you know the timing on your large order.


Shipping rates:

  • We ship via UPS & USPS.  If this is a problem, please contact us to work out a different shipping option.  
  • Orders below $150 are charged at UPS & USPS shipping and handling fees which generally start around $4 for first class and $8-10 for a single item via Priority Mail & UPS
  • Standard shipping is FREE for orders over $150.  We reserve the right to choose the shipping method on these orders.
  • Due to Covid, we no longer offer pick up for local orders. We appreciate your understanding.

Return Policy 

  • All products are Custom products.  If you are ordering clothing, please see size chart for your item to ensure you are ordering correct size.  We cannot offer refunds or exchanges due to incorrect sizes. If you have questions on sizing, please contact us prior to placing your order.

  • If an item is received damaged, please contact us with your original order number and name; we'll issue you a return label for a speedy returns process and credit. Merchandise, complete with the order number, must be returned with all parts, manuals and packaging for complete credit.

  • We do not credit shipping charges on returns.  If your product shipped for free, we reserve the right to deduct the shipping charges from your credit based on our sole discretion.

*Some items based on availability may ship direct from supplier and therefore cannot be shipped USPS.   You will be contacted immediately if this is the case.

Some of Our brands