Shipping and Returns
FREE SHIPPING on your order over $150 everyday!
- Personalized apparel and gear timing will vary based on level of complexity.
- Items with stock art and custom text will usually ship in 5-7 business days
- Special order product will require an additional 5 business days.
- Special requests for non-stock art designs could take up to an additional week depending on production and digitization needs.
- Large quantities will require extra time email us details at firstname.lastname@example.org. We'll let you know the timing on your large order.
- We ship via USPS. If this is a problem, please contact us to work out a diferent shipping option.
- Orders below $150 are charged at USPS shipping and handling fees which generally start around $8-10 for a single item
- Standard shipping is FREE for orders over $150. We reserve the right to choose the shipping method on these orders.
- Non-personalized merchandise can be returned within 30 days of receipt. Please e-mail us with your original order number and name; we'll issue you a return authorization (RA) number for a speedy returns process and credit. Merchandise, complete with the RA number, must be returned with all parts, manuals and packaging for complete credit.
- Custom/personalized items cannot be returned for exchange or credit unless there is a defect with the item.
- We recommend when you are ordering apparel that you double check that your sizing is correct. We will not exchange items based on incorrect sizes.
- We do not credit shipping charges on returns. If your product shipped for free, we reserve the right to deduct the shipping charges from your credit based on our sole discretion.
*Some items based on availability may ship direct from supplier and therefore cannot be shipped USPS. You will be contacted immediately if this is the case.