Shipping and Returns

FREE SHIPPING on your order over $150 everyday!

Timing:

  • Personalized apparel and gear timing will vary based on level of complexity. 
  • Items with stock art and custom text will usually ship in 5-7 business days
  • Special order product will require an additional 5 business days.
  • Special requests for non-stock art designs could take up to an additional week depending on production and digitization needs.
  • Large quantities will require extra time email us details at figwear@getawaywear.com.  We'll let you know the timing on your large order.


Shipping rates:

  • We ship via USPS.  If this is a problem, please contact us to work out a diferent shipping option.  
  • Orders below $150 are charged at USPS shipping and handling fees which generally start around $8-10 for a single item
  • Standard shipping is FREE for orders over $150.  We reserve the right to choose the shipping method on these orders.

Return Policy 

  • Non-personalized merchandise can be returned within 30 days of receipt.  Please e-mail us with your original order number and name; we'll issue you a return authorization (RA) number for a speedy returns process and credit. Merchandise, complete with the RA number, must be returned with all parts, manuals and packaging for complete credit.
  • Custom/personalized items cannot be returned for exchange or credit unless there is a defect with the item.  
    • We recommend when you are ordering apparel that you double check that your sizing is correct.  We will not exchange items based on incorrect sizes.
  • We do not credit shipping charges on returns.  If your product shipped for free, we reserve the right to deduct the shipping charges from your credit based on our sole discretion.

*Some items based on availability may ship direct from supplier and therefore cannot be shipped USPS.   You will be contacted immediately if this is the case.

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